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Demant Group

Invoicing Associate (16-month contract)

Kitchener, ON, N2R 1A7, Canada

Within 25 km of Cambridge · About 14.2 km from the city centre

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Job details

Posted: Oct 21, 2026

Original job description

Purpose of the Position

To maintain the accuracy and integrity of orders in the Navision database through accurate order entry and invoicing of all products.

Major Duties and Accountabilities

Generate and invoice all ITE (In the Ear), BTE (Behind the Ear) hearing aid repair, remake, and service orders.
Input sales orders into the ERP system.
Regularly interact with Production and with Client Services, Audiology and Accounting over the telephone or via email regarding orders.
Responsible for accurate documentation of ITE, BTE, Accessories and Ear Molds and consignment aids.
Generate all invoices for both ITE, BTE hearing aids, Ear Molds and accessories using the ERP system.
Update service card with any changes.
Update orders as needed at invoicing (warranty, account, pricing, etc.), and update all service codes.

Qualifications

To perform this job successfully, an individual must be able to perform each major duty and accountability satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

A high school diploma or equivalent is required.
Excellent typing skills are necessary (Minimum of 40 WPM).
Must be detail oriented and have a solid background in record keeping procedures and maintaining organized documentation and/or filing systems.
Knowledge of Microsoft Office programs (Word processing and spreadsheet applications).
Fluent with a Windows operating computer program.

Disclaimer Note

This job description is not intended to be, nor should it be construed as, a contract of employment, nor as an exhaustive statement of duties, responsibilities, or requirements. This job description is to be used as a guideline to give you an understanding of what the Company has defined this position to be by describing the general content of the responsibilities for the performance of this job. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.

#Demant

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More about this job

Responsibilities

Enter sales orders and generate invoices for hearing aids, repairs, remakes, services, ear molds, and accessories using the ERP system. Maintain accurate order documentation and service records, update order details and service codes, and coordinate with Production, Client Services, Audiology, and Accounting.

Requirements

A high school diploma or equivalent is required, along with typing speed of at least 40 words per minute. Candidates should be detail-oriented, experienced in record keeping and organized documentation, and knowledgeable in Microsoft Office and Windows-based computer systems.

Skills

Order Entry
Invoicing
Data Accuracy
Record Keeping
Documentation Management
Typing
Microsoft Word
Spreadsheet Applications
Windows Operating Systems
ERP Systems
Telephone and Email Communication
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Navision
ERP System
Order Entry
Invoicing
Sales Orders
Hearing Aids
ITE Hearing Aids
BTE Hearing Aids
Repairs
Remakes
Service Orders
Ear Molds
Accessories
Consignment Aids
Service Cards
Service Codes
Warranty Updates
Account Updates
Pricing Updates
Record Keeping
Documentation
Microsoft Office
Word Processing
Spreadsheet Applications
Windows
Typing

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