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NAPA Canada

Operations Manager – Distribution Center Operations

Cambridge, ON, Canada

Salary Range: $100,000 – $120,000 annually, commensurate with experience and qualifications. · Full-time

Within 25 km of Cambridge · About 7 km from the city centre

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Job details

Pay: Salary Range: $100,000 – $120,000 annually, commensurate with experience and qualifications.
Job type: Full-time
Apply by: Nov 14, 2026
Experience: Minimum of 10 years of experience managing Distribution Center operations.
Posted: Oct 15, 2026

Original job description

Your route

The Distribution Center (DC) Operations Manager is responsible for driving operational excellence and achieving key performance objectives, including gross margin targets, FTE management, expense control, and customer service levels. This role leads the implementation of strategies, tools, and best practices to enhance efficiency and overall performance across the Distribution Center. The DC Operations Manager is also accountable for budget development, performance tracking, and reporting.

This position has oversight of our Distribution Center operations in Cambridge, ON and Scarborough, ON, ensuring alignment with company objectives and operational excellence across both locations.

Salary Range: $100,000 – $120,000 annually, commensurate with experience and qualifications.

We offer a competitive compensation package that includes a comprehensive benefits program, access to corporate discounts, and ongoing training and development opportunities to support your professional growth throughout your career.

Your Responsibilities

Lead Distribution Center operations to achieve financial, operational, and customer service goals.
Implement and monitor strategies, policies, and process improvements to enhance efficiency and performance.
Train, coach, and support Warehouse Managers and the Distribution Center Management team.
Partner with the General Manager to set priorities, develop action plans, and support business cases for investments.
Oversee labor relations, including collective agreements and committee participation.
Manage carrier relationships and returns processes.
Participate as a member of the regional management committee.

Under the hood

To Join Our Team, You Need

Minimum of 10 years of experience managing Distribution Center operations.
Proven track record of managing gross profit performance, with a strong understanding of financial statements and budgeting for large-scale operations.
Experience in the automotive aftermarket industry is considered an asset.
Strong computer skills, including proficiency in MS Office and Warehouse Management Systems (WMS).

About The Division

The Auto Parts Division is mainly involved in the sale, distribution and marketing of replacement parts and supplies for cars and light trucks. We have the largest Canadian distribution network of vehicle replacement parts. Our banners in this division include household name NAPA Auto Parts, as well as Altrom-Autocamping, specialized in parts for imported vehicles, and CMAX, specialized in paint and body supplies. With so many different roles available in our divisions, everyone can find the perfect fit for their skillset and aspirations. Just pick the one that suits you best!

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More about this job

Responsibilities

Lead Distribution Center operations across Cambridge and Scarborough to meet financial, operational, and customer service objectives. Develop and monitor budgets, performance strategies, and process improvements while coaching managers and overseeing labor relations, carrier relationships, and returns.

Requirements

Requires at least 10 years of experience managing Distribution Center operations and a proven record of managing gross profit performance. Candidates should understand financial statements and large-scale operational budgeting and have strong computer skills, including Microsoft Office and Warehouse Management Systems; automotive aftermarket experience is an asset.

Skills

Operational Excellence
Financial Performance Management
Gross Profit Management
Budgeting
Expense Control
FTE Management
Customer Service
Process Improvement
Team Leadership
Training and Coaching
Labor Relations
Collective Agreements
Returns Management
Microsoft Office

Benefits

Corporate Discounts
Training and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Distribution Center
Automotive Aftermarket
Auto Parts
Warehouse Management Systems
Microsoft Office
Gross Profit
Financial Statements
Budget Development
FTE Management
Expense Control
Customer Service Levels
Operational Excellence
Process Improvement
Performance Tracking
Performance Reporting
Labor Relations
Collective Agreements
Carrier Relationships
Returns Processes
Regional Management Committee
Replacement Parts
Light Trucks

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