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Scotiabank

Assistant Manager - Guelph / Waterloo / Owen Sound Area (Future Opportunities)

Hamilton, ON, Canada

Within 25 km of Cambridge · About 24.9 km from the city centre

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Job details

Posted: Oct 28, 2026

Original job description

Requisition ID: 277787
Employee Referral Program – Potential Reward: $2,000.00

We are committed to investing in our employees and helping you continue your career at Scotiabank.

As the Assistant Manager, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business strategies, initiatives and specific individual goals are executed/delivered in support of the team’s business strategies and objectives.

Is this role right for you? In this role, you will:

Be passionate about leading and driving a customer focused culture throughout your team to deepen client relationships
Assist with building and strengthening existing and new customer relationships by providing financial advice/customer service
Coach your team to success, both on an individual basis as well as for the Branch/Bank
Be results driven
Be highly engaged when dealing with your staff, customers and partners

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

Experience as a people manager and the ability to engage your team
Experience in personal banking
Demonstrated sales management experience and the ability to market Scotiabank
The ability to build strong relationships focused on providing a great client experience and growing relationships with existing Bank customers
A license to sell mutual funds
Successfully completed the CIFP Diploma in Financial Planning (or Bank recognized equivalent)
Satisfied the educational requirements to act as Alternate Branch Compliance Officer

What’s in it for you?

You are in a key leadership role that is recognized by the Bank with a comprehensive compensation plan.
Ability to make a lasting impact on both the branch staff and the customers.
An inclusive culture where we value and recognize our employees’ contributions.

Location(s): Canada : Ontario : Hamilton

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

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More about this job

Responsibilities

Lead the branch’s retail sales and customer service teams, ensuring business strategies and individual goals are delivered. Build customer relationships through financial advice and service, coach employees, and drive a customer-focused, results-oriented culture.

Requirements

Candidates should have people-management, personal banking, and sales-management experience, along with the ability to coach teams and build strong customer relationships. Requirements also include a mutual funds sales license, the CIFP Diploma in Financial Planning or a bank-recognized equivalent, and the education needed to act as an Alternate Branch Compliance Officer.

Skills

People Management
Personal Banking
Sales Management
Customer Service
Financial Advice
Relationship Building
Team Coaching
Customer-Focused Leadership
Business Strategy Execution
Mutual Fund Sales Licensing
Financial Planning
Branch Compliance

Benefits

Inclusive Culture
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Personal Banking
Branch Banking
Retail Sales
Customer Service
Financial Advice
Relationship Management
Sales Management
People Management
Team Leadership
Team Coaching
Business Strategy
Mutual Funds
Mutual Funds Sales License
CIFP Diploma in Financial Planning
Alternate Branch Compliance Officer
Branch Compliance
Client Experience

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