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Dollar Tree Stores

Customer Service Associate I

Kitchener, ON, Canada

The starting pay for this position is $17.60 per hour. · Part-time

Within 25 km of Cambridge · About 14.2 km from the city centre

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Job details

Pay: The starting pay for this position is $17.60 per hour.
Job type: Part-time
Posted: Oct 1, 2026

Original job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

Assist customers with questions and recommendations

Manage sales transactions while working assigned cash register

Maintain security of cash and protect company assets

Keep the store well-stocked, and recover merchandise

Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

Other duties as assigned*

Skills and Experience:

High school diploma or equivalent is preferred

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

Ability to follow instructions and interpret operational documents is required

Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

Excellent customer service and relationship management skills are required

Strong organizational and communication skills are required

Strong problem-solving and decision-making skills are required

The starting pay for this position is $17.60 per hour.

At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.

Part time700 Strasburg Rd,Kitchener,Ontario N2E 2M2Operations40136Dollar Tree

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More about this job

Responsibilities

The associate is responsible for delivering a positive shopping experience by assisting customers, managing sales transactions, and maintaining store cleanliness. They also handle stock replenishment, merchandise recovery, and general store maintenance tasks.

Requirements

Candidates should have previous retail or customer service experience and the ability to lift up to 50 lbs. Strong organizational, communication, and problem-solving skills are required to perform daily operational duties.

Skills

Customer service
Relationship management
Organizational skills
Communication skills
Problem-solving
Decision-making
Cash handling
Stock replenishment
Merchandising
Cleaning
Lifting

Visa sponsorship

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Keywords

Customer Service
Retail
Cash Register
Merchandise
Stock Replenishment
Inventory Management
Asset Protection
Cleaning
Relationship Management
Problem-solving
Decision-making
Communication
Organization
Physical Labor

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