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Added 21 hours ago
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MHMI

Dental Administrator and Treatment Coordinator

Waterloo, ON, Canada

Within 25 km of Cambridge · About 20.3 km from the city centre

Apply on mhmi.talentnest.com About employer

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Job details

Posted: Sep 3, 2026

Original job description

Dental Front Desk Adminstrator/Treatment Coordinator - Toothworks Dental Clinic

Are you passionate about supporting a team dedicated to providing top notch dental care, and helping patients understand their treatments? Are you ready to be a big part of giving our patients an exceptional dental care experience? If these questions make you smile, read on! We’ve got the ideal job for you working at our Waterloo location.

Your Role as a Front Desk Administrator/Treatment Coordinator

This role is the face and voice of our clinic, whether on the phone or welcoming patients at the front reception desk, you will help set the precedence. Must have a personality that quickly puts people at ease. Be enthusiastic about working for our patients and making dentistry fun. Must have a strong, independent work ethic and the ability to also work well as part of our team. Previous dental experience and computer competency is MANDATORY, as we operate digitally. Must have an “I’ll do whatever is needed” kind of attitude about work and responsibilities.

Key skills and tasks for success in the position include:

Oversee the daily operations of our dental office, verify and send insurance claims, explain treatment (Invisalign), manage collections, schedule appointments and strive to achieve operational goals and miscellaneous operations expenses.

Days - Monday to Saturday

QUALIFICATIONS

Must have previous dental experience.

Must be proficient with computers and previous dental practice management software experience would be considered an assett.

Be able to run a multi-line phone system.

Positive attitude.

Dependability.

Ability to leave 'life' at the door, and bring your best self to work everyday.

Apply on mhmi.talentnest.com About employer

More about this job

Responsibilities

The Dental Front Desk Administrator and Treatment Coordinator at MHMI will greet patients, answer a multi-line phone, book appointments and explain treatment plans. They also handle insurance claims, collect payments and keep the office running smoothly each day.

Requirements

Candidates need prior dental office experience, strong computer skills and a multi-line phone system ability. A positive, dependable attitude and a team-oriented approach are also required.

Skills

Dental office administration
Insurance claim submission
Insurance verification
Treatment plan explanation
Invisalign
Accounts receivable and collections
Appointment scheduling
Multi-line phone systems
Computer proficiency
Patient communication
Customer service
Operations management
Budget and expense tracking
Teamwork

Keywords

dental receptionist
dental front desk
treatment coordinator
dental administrator
dental office administration
insurance claims
dental insurance billing
Invisalign
patient scheduling
collections
practice management software
multi-line phone
patient coordinator
dental clinic
Waterloo
healthcare administration
dental office manager
appointment scheduling

Seniority

Entry level

Tools

Multi-line phone system

Languages

English

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