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Hamilton Health Sciences

Medical Secretary

Hamilton, ON, Canada

Full-time

Within 25 km of Cambridge · About 24.9 km from the city centre

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Job details

Job type: Full-time
Apply by: Oct 28, 2026
Posted: Oct 22, 2026

Original job description

The Medical Secretary works in a team environment providing clerical and secretarial support, as well as telephone triaging of patient calls, in accordance to protocol. The Medical Secretary is responsible for ensuring the timely flow and organization of information and correspondence for the physicians, which will include typing research papers, grants, patient-related information and correspondence from handwritten notes and dictation. There may be other duties as assigned.

Community College diploma from a recognized two-year Community College or equivalent combination of education and experience.
Minimum of five years' secretarial experience. A minimum of 1 year Oncology experience is an asset.
Minimum 1 year experience in the telephone triaging of patients
Medical Terminology Certificate 1 and 2, which may be subject to testing.
Demonstrated proficiency in Word, Excel and Outlook.
Proficient keyboarding skills, 60 w.p.m.
Ability to transcribe from dictation.
Excellent verbal/written communication skills and proficiency in English grammar.
Demonstrated interpersonal skills with the ability to effectively handle inquiries from a variety of sources (patients, families and physicians)
Excellent organizational skills for prioritizing workload.
Demonstrated initiative and ability to work under pressure and meet deadlines.
Highly motivated and self-directed.
Tact and discretion in dealing with confidential matters.
Ability to work independently and identify priorities.

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More about this job

Responsibilities

The Medical Secretary provides clerical and secretarial support, including telephone triaging of patient calls and managing correspondence. They are responsible for organizing information for physicians, such as typing research papers, grants, and patient-related documents.

Requirements

Candidates must hold a two-year Community College diploma and possess at least five years of secretarial experience. Proficiency in Microsoft Office, medical terminology, and a typing speed of 60 w.p.m. are required.

Skills

Clerical support
Telephone triaging
Medical terminology
Transcription
Word
Excel
Outlook
Keyboarding
Communication skills
Interpersonal skills
Organizational skills
Time management
Confidentiality
Research support

Visa sponsorship

Not detected in the job text

Keywords

Medical Secretary
Clerical
Secretarial
Telephone triaging
Oncology
Medical Terminology
Word
Excel
Outlook
Transcription
Dictation
Research papers
Grants
Patient correspondence
Administrative

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