Pay RangeCAD $20.00 - CAD $22.00 /Hr.
Job DescriptionPosition Summary
At Delta Hotels by Marriott Guelph Conference Centre, we are committed to providing a safe, secure, and welcoming environment for our guests, associates, and visitors. As a Part-Time Night Security Guard, you will play a key role in protecting our guests, team members, and hotel assets during overnight operations while delivering exceptional service consistent with Marriott and Delta Hotels standards.
This position requires a professional, proactive, and dependable individual who can respond effectively to security concerns, emergencies, and guest situations while maintaining a calm and visible presence throughout the property. The successful candidate will serve as a reassuring presence for guests and associates while ensuring compliance with hotel policies, safety procedures, and brand standards.
This position reports directly to the Rooms Division Manager.
Key Responsibilities
- Conduct regular patrols of guest floors, public areas, meeting spaces, exterior grounds, and parking lots.
- Maintain a visible security presence throughout the hotel to promote a safe and secure environment.
- Respond promptly and professionally to guest, associate, and property-related incidents and emergencies.
- Complete detailed and accurate incident, accident, and occurrence reports and assist with follow-up investigations when required.
- Provide basic First Aid and emergency assistance as needed until emergency responders arrive.
- Monitor hotel activity and identify potential security, safety, or operational concerns.
- Enforce hotel quiet hours and professionally address noise complaints and guest disturbances.
- Monitor and control access to the property and remove unauthorized or trespassing individuals in accordance with hotel policies and applicable laws.
- Patrol parking lots regularly to help ensure the safety and security of guest vehicles and report any suspicious activity.
- Contact and coordinate with emergency services, including police, fire, and EMS, when required.
- Assist with emergency response procedures, including guest and associate evacuations.
- Enforce hotel and restaurant policies while maintaining a customer-focused approach.
- Identify and report safety hazards, maintenance concerns, and security risks.
- Participate in health and safety inspections and support corrective action plans.
- Assist with lobby security duties and provide guest assistance throughout the overnight shift.
- Work closely with all hotel departments to support a safe and positive guest experience.
- Maintain the highest level of confidentiality, integrity, discretion, and professionalism at all times.
- Act as an ambassador of Delta Hotels and Marriott standards in all guest and associate interactions.
Qualifications
- Valid Ontario Security Guard License (required).
- Current First Aid and CPR Certification (preferred).
- Previous security experience in a hotel, hospitality, customer service, or related environment is considered an asset.
- Excellent verbal and written communication skills.
- Strong observation, conflict-resolution, and problem-solving abilities.
- Ability to remain calm, professional, and effective in emergency or high-pressure situations.
- Comfortable working independently during overnight shifts.
- Ability to stand, walk, and patrol for extended periods.
- Proficient with basic computer applications and incident reporting systems.
- Flexible availability, including overnight shifts, weekends, and holidays.
Schedule:
- Part-Time
- Night Shift (9:00 PM – 5:00 AM)
- Weekends and holidays required based on business needs
What We're Looking For
We are seeking a reliable, professional, and service-oriented individual who combines strong security awareness with genuine hospitality. The ideal candidate will be committed to maintaining a safe environment for our guests and associates while delivering the friendly and welcoming experience that defines Delta Hotels by Marriott.
Amazing Benefits At A Glance:
- Team-Driven and Values-Based Culture
- Same-Day Pay Available
- Employee Assistance Program
- Career Growth Opportunities
- Reduced Room Rates Throughout Our Portfolio
- Third-Party Discounts (Movie Tickets, Attractions & More)
- Employee Discount
Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs.