Company Description Denaeyer Mechanical is a locally owned, family-run heating and cooling business serving Kitchener, Waterloo, Cambridge, and surrounding areas since 1988. The company provides professional HVAC and refrigeration services, acting as a one-stop shop for installation, repair, and maintenance of air conditioners, furnaces, boilers, ventilation systems, and related equipment. Denaeyer Mechanical supports both commercial and residential clients with 24/7 service for urgent repair needs. Team members work in a fully licensed and insured environment, focusing on high-quality workmanship and responsive service. The company values skilled, knowledgeable technicians who can address diverse customer requirements safely and efficiently.
Role Description The Service Technician role is a full-time, on-site position based in Cambridge, ON. The technician will perform installation, maintenance, and repair of HVAC and refrigeration equipment for commercial and residential clients, including furnaces, air conditioners, boilers, and ventilation systems. Day-to-day responsibilities include diagnosing system issues, completing field service calls, performing preventive maintenance, and ensuring all work meets safety and regulatory standards. The technician will interact directly with customers, explain findings and recommended solutions, and provide clear documentation of work performed. This role also involves collaborating with team members, maintaining tools and vehicles in good condition, and participating in on-call or after-hours service as needed.
Qualifications
- Demonstrated skills in Maintenance & Repair and Maintenance for HVAC and refrigeration systems.
- Strong Troubleshooting abilities to diagnose mechanical, electrical, and control issues efficiently.
- Experience in Field Service, including on-site visits, system inspections, and completing service reports.
- Effective Customer Service skills, with the ability to communicate clearly, professionally, and respectfully.
- Relevant technical training or certification in HVAC, refrigeration, or a related trade; apprenticeship or journeyperson status is an asset.
- Valid driver’s license and clean driving record for travel to customer locations.
- Knowledge of applicable safety standards, codes, and best practices; commitment to safe work procedures.
- Ability to work independently, manage time well, and adapt to changing schedules and priorities.
