Shopify Technical Platform Owner
Location: Hybrid/Remote (as applicable)
We are seeking a highly skilled Shopify Technical Platform Owner to provide technical leadership and ownership of our Shopify platform and digital store portfolio. This role will be responsible for ensuring our Shopify ecosystem is scalable, secure, high-performing, and aligned with long-term business and technology strategies.
As the technical authority for Shopify, you’ll work closely with business stakeholders, internal technology teams, partnered agencies, and external vendors to guide architecture, establish engineering standards, oversee technical delivery, and continuously improve the platform.
What You'll Do
- Own the technical architecture of the Shopify platform, including themes, apps, Shopify Functions, APIs, integrations, store configuration, and markets.
- Establish and maintain engineering standards for performance, security, reliability, code quality, and long-term platform sustainability.
- Manage and prioritize the Shopify technical backlog, evaluating feasibility, architectural impact, delivery complexity, and technical risk.
- Translate business needs into detailed technical specifications and guide agencies and partners through successful implementation.
- Serve as the technical authority for vendor-delivered solutions, reviewing architecture, technical designs, code quality, and final deliverables.
- Lead technical RFP development, evaluate vendor proposals, and partner with Procurement and stakeholders on vendor selection.
- Manage vendor and agency relationships, including performance, delivery expectations, platform support, and technical escalations.
- Lead release planning and coordinate delivery activities to ensure new functionality is implemented successfully.
- Conduct technical audits and drive improvements related to storefront performance, transactional reliability, security, and platform stability.
- Manage platform-related budgets, licenses, project costs, purchase orders, and vendor expenses.
Qualifications
- Bachelor’s degree in a relevant technical discipline or equivalent professional experience.
- 5+ years of experience in website management, digital platforms, or the web development lifecycle, including 2+ years of Shopify administration experience.
- Strong Shopify engineering expertise with the ability to define architecture, evaluate technical solutions, and oversee agency-delivered implementations.
- Working knowledge of Liquid, JavaScript/TypeScript, HTML/CSS, Shopify APIs, Shopify Functions, integrations, and store configuration.
- Knowledge of web performance, security, data privacy, transactional reliability, and development best practices.
- Experience with Git-based workflows, structured releases, Agile methodologies, and tools such as Azure DevOps, Jira, and Confluence.
- Proven experience managing technical vendors, agencies, and external partners while holding them accountable for quality and delivery.
- Strong stakeholder management and communication skills with the ability to translate business requirements into scalable technical solutions.
- Strategic and analytical mindset with strong decision-making, problem-solving, and project leadership capabilities.
- Experience with SEO, web analytics, Google Analytics, and related digital commerce technologies is a plus.
We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact mailto:wholesale.HR@sonova.com
This role's pay range is between: $100,000 - $126,000. This role is also bonus eligible.
How we work:
At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.
